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TROUBLE SHOOTING – CONNECTIVTY - Smoker Offline
There are two situations in which you can encounter an offline smoker after the initial network configuration is successful. Before you start to cook – This is indicated by a gray smoker icon in the...
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TROUBLE SHOOTING – CONNECTIVTY – I changed my network settings and now the...
DADO Button (flashing) After changing any of your network settings (SSID or password) your smoker will no longer be connected to the cloud. To re-establish the connection, you will simply need to...
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TROUBLE SHOOTING – CONNECTIVTY – I brought my smoker to my friend’s house and...
DADO Button (flashing) Because you friend has different network settings than yours at home, the smoker will not be able to connect to their network with out being configured. To reestablish the...
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TROUBLE SHOOTING – PRODUCT - light ring is flashing red.
Red Light Ring (flashing) Most of the time, the red ring flashing means the meat probe is not plugged in and you are trying to cook with a recipe that is based on the internal meat temperature. If...
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TROUBLE SHOOTING - COOKING - What do I do if I can't find recipes for the...
Guided cook - meat selection screen You can cook anything you want with your SmartChef smoker, it’s just that we may not have added everything to our guided cook system yet. But that doesn’t mean...
View ArticleTROUBLE SHOOTING - COOKING - What if the weight in the app doesn't match my...
The weight selections will help the app determine the estimated cook time for that particular type of meat, but if the weight differs from the app selection, you can still smoke it. You'll want to...
View ArticleTROUBLE SHOOTING - COOKING - My cook times do not match the recipes
The cook times are an estimate based on cooking on a 75 degree day. If the outside temp is significantly different that this base temp, expect to add or subtract time from your cook time.
View ArticleTROUBLE SHOOTING – CONNECTIVTY – When “configuring a new network”, I am...
This occurs when a different device, separate from the one you are using to configure your smoker, connects to the DADO network before you can. For security purposes, only one user can join the DADO...
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CONNECTIVITY - After completing the network set up, the DADO light is off and...
This is either a delay in communication between the router and the smoker or a range issue between the router and smoker. When the DADO light is off it means your smoker recognizes your home wifi...
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FIRMWARE – Notification “Firmware update unsuccessful” OR "firmware update is...
When doing the firmware update, the smoker requires a strong, consistent wifi signal. While the update is in process, the light ring should be green with a yellow light fluttering around the ring...
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CONNECTIVITY - Smoker Offline
There are two situations in which you can encounter an offline smoker after the initial network configuration is successful. Before you start to cook – This is indicated by a gray smoker icon in the...
View ArticleClik here to view.
CONNECTIVITY – I changed my network settings and now the DADO light is...
After changing any of your network settings (SSID or password) your smoker will no longer be connected to the cloud. To re-establish the connection, you will simply need to reconfigure your smoker...
View ArticleClik here to view.
CONNECTIVITY – Relocating the smoker. The smoker appears as offline in the...
Because you friend has different network settings than yours at home, the smoker will not be able to connect to their network with out being configured. To reestablish the connection, you will simply...
View ArticleClik here to view.
PRODUCT - light ring is flashing red.
Most of the time, the red ring flashing means the meat probe is not plugged in and you are trying to cook with a recipe that is based on the internal meat temperature. If you are certain this is not...
View ArticleClik here to view.
COOKING - What do I do if I can't find recipes for the kind of meat I want to...
You can cook anything you want with your SmartChef smoker, it’s just that we may not have added everything to our guided cook system yet. But that doesn’t mean you can’t smoke it! To run your own...
View ArticleCOOKING - What if the weight in the app doesn't match my meat weight?
The weight selections will help the app determine the estimated cook time for that particular type of meat, but if the weight differs from the app selection, you can still smoke it. You'll want to...
View ArticleCOOKING - My cook times do not match the recipes
The cook times are an estimate based on cooking on a 75 degree day. If the outside temp is significantly different that this base temp, expect to add or subtract time from your cook time.
View ArticleCONNECTIVITY – When “configuring a new network”, I am instructed to join the...
This occurs when a different device, separate from the one you are using to configure your smoker, connects to the DADO network before you can. For security purposes, only one user can join the DADO...
View ArticleClik here to view.
CONNECTIVITY - After completing the network set up, the DADO light is off and...
This is either a delay in communication between the router and the smoker or a range issue between the router and smoker. When the DADO light is off it means your smoker recognizes your home wifi...
View ArticleClik here to view.
FIRMWARE – Notification “Firmware update unsuccessful” OR "firmware update is...
When doing the firmware update, the smoker requires a strong, consistent wifi signal. While the update is in process, the light ring should be green with a yellow light fluttering around the ring...
View Article